The rise of chatbots and their integration into customer service has become a significant trend in recent years.
Most businesses that rely on customer support or sales have already implemented chatbots to some extent.

But are chatbots the future of customer service, or are they just a passing fad? In this post, we will explore the
advantages and disadvantages of chatbots in customer service, the different types of chatbots, and how to choose the
right chatbot for your business.